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Email Contact

Email: nganpp@techcombank.com.vn

Employment Information

  • IT - Software, IT - Hardware / Network
  • Negotiable
  • Experienced (Non - Manager)
  • Ha Noi
  • Permanent
  • Operations and Technology Division
  • Bachelor
  • 3 - 5 Years

Deadline to Apply

* Ngân hàng sẽ trực tiếp liên hệ tới hồ sơ đạt yêu cầu tới vòng phỏng vấn

Jira & Confluence Administrator

As the Jira & Confluence Administrator, your responsibilities will include:

  • General administration and configuration of JIRA, Confluence, and associated plugins to maximize efficiency in using the tools
  • Developing metrics, dashboards, reports and advanced filters to provide leadership with meaningful operational/performance metrics and status reports
  • Creating/maintaining Confluence spaces and permission schemes, and JIRA projects, workflows, screen schemes, custom fields, permission schemes and notification schemes
  • Onboarding new teams to JIRA and help existing teams optimize their workflows
  • Providing user management, training, and support for JIRA / Confluence to teams as needed
  • Applying built-in customization and third party add-ons to extend JIRA / Confluence functionality as needed, e.g Structure, Tempo …
  • Developing custom scripts / Rest APIs calls to integrate other systems with JIRA and to pull data for metrics reporting. Develop and deploying custom plugins for JIRA
  • Analyzing requests for new JIRA functionality, implement new features, triage incoming support requests and handle or route appropriately.
  • Leading upgrade testing to make sure new versions of JIRA / Confluence and plugins can be successfully deployed to production with no negative user impacts
  • Troubleshooting issues with JIRA / Confluence and apply fixes as needed
  • 3-5 years of experience with advanced knowledge of the Atlassian Suite and features, with excellent understanding of general administration and configuration with JIRA and Confluence.
  • Prior knowledge with leveraging tools to support agile/ devops software development
  • Ability to work in a fast-changing, dynamic, and agile environment
  • Strong trouble-shooting skills and ability to solve problems at their root, thinking at a systems level and understanding the broad context of the tools usefulness
  • Proven ability to build strong, trust-based relationships with key stakeholders
  • Strong verbal and written communication skills to work with team members to gather and understand business requirements and translate into optimal JIRA / Confluence solutions
  • Works confidently and comfortably independently, prioritizing and delivering effectively to deliver value to the end users. Energy and passion to invent and create new solutions and drive positive change
  • Ability to prioritize across multiple requests and meet deadlines

Ứng viên quan tâm vui lòng tải CV theo mẫu, lưu dưới dạng file excel và click vào nút "Ứng tuyển" để gửi hồ sơ về cho phòng Nhân sự.

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