Senior Officer, IT Administration (40001108)

Job Purpose

 Implement IT Change control process including planning for Change, Change impact analysis, Change approval, Change implementation and communication, and Change review and reporting

 Statistics, report on the proposal and actual implementation to find the weak points in the process of new deployment

 Drive continuous improvement on the supplier's quality management system, process capability, measurement system, and product reliability by providing training, coaching, continuous improvement projects and programs, etc.

 Maintain and continuously improve quality management systems.

Key Relationships - Direct Manager

Manager, IT Quality Management

Key Relationships - Direct Reports

Key Relationships - Internal Stakeholders

Other units in the IT & relevant departments in the Bank

Key Relationships - External Stakeholders

Partners providing professional services

Success Profile - Qualification and Experiences

Qualification:

 University degree or higher, majoring in finance/economics/banking/business administration/technology

 English language proficiency at the intermediate level

 Demonstrated experience supporting change management strategies and plans

 Qualifications in ITIL - ITSM/COBIT expert are advantages.

 Experienced in implementing IT Gorvernance framework

 Experienced in managing IT processes such as change management, incident management, and problem management..