Senior Expert, Digital Marketing (40000582)

Job Purpose

The job holder organize the implementation of strategic projects and take responsibility for the implementation results.

Key Accountabilities (1)

1. Initiative Management
- Ensure the progress and results of the overall strategic project implementation during the design and pilot phases (including financial results, if any).
- Ensure progress and results during project implementation.
- Define scope, key deliverables, implementation timeline, required resources, project charter (principles) and ensure management of project scope changes, if any.
- Directing, guiding the implementation of diagnosis, design, pilot (1-2 rounds) of initiatives.
- Organize working programs on solving arising problems with the Division Director, Project Team and Executive Board.
- Solve difficult problems and report to the Block Manager and Project Implementation Team, if necessary.
- Provide technical support during the implementation phase (if required).
- Develop a professional training program to ensure that the project is implemented according to the original design.

Key Accountabilities (2)

2. Report
- Report to Head of Digital Marketing and/or Chief Marketing Officer on project implementation progress and challenges that may arise during implementation (if any).
- Approve contents related to the initiative in internal communication, if necessary.

Key Accountabilities (3)

3. Resource plananing và managment
- Develop resource plans for all phases of the project.
- Ensure the implementation of the financial objectives of the project.
- Determine the selection criteria and conduct interviews with project specialists.
- Building and improving the capacity of the group through training and mentoring programs.
- Conduct performance evaluation for project specialists.
- Build a culture and a healthy and cooperative working environment.

Key Relationships - Direct Manager

Head of Digital Marketing Performance & Management

Key Relationships - Direct Reports

Key Relationships - Internal Stakeholders

Marketing and all functional units in the bank: mainly with Business, RBG, CA, Strategy, Finance, Procurement, IT, Operations divisions.

Key Relationships - External Stakeholders

Service providers for TCB in media & digital marketing services, KOLs, online communities…

Success Profile - Qualification and Experiences

Qualifications:
- Bachelor degree or higher, major in Marketing, Business Administration, Economics or other relevant areas
Expertise:
- Understanding digital marketing và financial and insurance products/services
- Strong understanding of strategy and budgeting.
Experience:
Specialization: at least 08 years of experience in marketing và communications, prefered in banking và fincaical service industry
- Management: at least 04 years of expereince in people managent or equivalent position
Foreign Language
- Business English standard of proficiency as required for the role