Senior Business Analyst (40000043)

Job Purpose

The job holder responsible for application development: Directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into application requirements.

- The job holder responsible for user support: Directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs.

Key Accountabilities (1)

- Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements.

- Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible.

- Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.

- Prepare and issue user manuals for technology products.

- Participate in direct training on products and technology features for IT support department and professional staff if necessary.

Other responsibilities

- Participate in technology projects as assigned.

- Participating in the development of business processes and guidelines of the Unit.

- Participate in technology risk handling as assigned.

- Perform other tasks as required by management.

Success Profile - Qualification and Experiences

Qualifications

- Graduated from University or above.

- Business analysis certificate preferred.

Work Experience

- Minimum 3 - 4 years in related field (prefer experience in Banking/Finance domain)

Foreign language

- English/ according to TCB's regulations in each period