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16 Apr 2025

Expert, Operational Risk and Compliance Monitoring

Category:  Operations Division
Job Type: 
Facility:  Operations

Job Purpose

Early identification/detection of operational risks/internal compliance violations and external fraud in counter service/centralized operations/card and CDD-related services through designing monitoring rules on the system.

Key Accountabilities (1)

1. Design operational risk monitoring program

- Research and analyze operational processes detect operational risks to identify system vulnerabilities / processes / people thereby developing / designing an effective operational risk monitoring program suitable for each supervisory object group - Appraise / exchange data points, detections / analyze with related units.

 - Coordinate with other functional units (COEs) in setting up a monitoring program on the system.

 - Assess and detect risky transactions / violations according to approval of competent authorities from time to time.

 - Monitor, measure and evaluate the effectiveness of monitoring programs and report to the Management Board on the overall status of periodic monitoring programs.
 
 - Propose quarterly/yearly action plan to effectively implement the monitoring program in accordance with the division's orientation and overall strategy.

 - Propose and advise on process improvement to minimize operational risks for related units.

Key Accountabilities (2)

2. Training and enhancing the competence of staff

- Support management level in providing professional training in data analytics and system rule building. 

- Understand new risk trends and learn data-based risk prevention methods. 

 - Effectively perform other tasks as assigned by the management.

Success Profile - Qualification and Experiences

1. Requirements for qualifications and training major: Graduated full-time University specializing in Auditing / Accounting / Finance / Banking / Economics / Law 

2. Requirements for professional experience and management experience (if any): 
2.1 Professional knowledge: 
- Understanding Techcombank system 
- Understanding related products/services, professional regulations/processes of the Operations Division
- Recognizing flaws of processes / systems; recognizing operational risks in operation 

2.2. Working experience: 
 - At least 8 years of experience in the field of banking, financial institutions and / or or large accounting and auditing companies specializing in the banking field 
 - At least 2 years working at an equivalent position or at least at the position of Senior Specialist

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