Expert, Operational Risk and Compliance Monitoring (Card)

Job Purpose

Recognize early operational risks / internal compliance violations and external intrusion at the segments of counter services / centralized operations / Cards and CDD-related services through the design of monitoring rules on the system.

Key Accountabilities (1)

Design operational risk monitoring program

- Research and analyze operational processes to detect operational risks in order to identify system/process/human flaws, thereby developing/designing an effective operational risk monitoring program, suitable for each group of monitors

- Effectively appraise monitoring programs / perform customer profile appraisal activities via online channels, customers with high risks and complex.

- Coordinate with other functional units (COEs...) in setting up monitoring programs on the system

- Assess and detect risky/violating transactions in compliance with approval of competent authorities from time to time exchange risk detection and detection points with relevant units

- Monitor, measure and evaluate the effectiveness of monitoring programs and report to the Management Board on the overall status of periodic monitoring programs

- Propose quarterly/yearly action plan to effectively implement the monitoring program in accordance with the division's orientation and overall strategy

- Propose and advise on process improvement to minimize operational risks for related units

Key Accountabilities (2)

 Training and enhancing the competence of staff

- Support management level in providing professional training in data analytics and system rule building.

- Understand new risk trends and learn data-based risk prevention methods.

- Effectively perform other tasks as assigned by the management.

Success Profile - Qualification and Experiences

1. Requirements for qualifications and training major: Graduated full-time University specializing in Auditing / Accounting / Finance / Banking / Economics / Law

2. Requirements for professional experience and management experience (if any):

2.1 Professional knowledge:

- Understanding Techcombank system

- Understanding related products/services, professional regulations/processes of the Operations Division

- Recognizing flaws of processes / systems; recognizing operational risks in operation

2.2. Working experience:

- At least 8 years of experience in the field of banking, financial institutions and / or or large accounting and auditing companies specializing in the banking field

- At least 2 years working at an equivalent position or at least at the position of Senior Specialist