Techcombank’s unique home loan solutions were able to boost customer acquisition and satisfaction

Techcombank was able to differentiate itself from its competitors in the mortgage market by curating flexible home loan solutions based on a deep understanding of its customers and addressing their needs such as longer loan tenor of up to 35 years, flexible payment schedules, diversified interest rate packages and pre-approved credit limit. It utilises an end- to-end value-chain approach and closely works with the country’s leading property developers. As such, the bank has secured majority of the wallet share of Vingroup in Vietnam and has generated a robust growth in new customer acquisition and loan book.